Sample page
EJEMPLO-1042
Order Progress
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New
25/08/2026
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Confirmed
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In production
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Scheduled
30/10/2026
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Picked up
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Shipped
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At customs
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In transit
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At warehouse
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Delivered
Your shipment
Sample outstanding balance: $1,977.00 USD
To ship your order, the balance must be paid in full.
If the ship date arrives and a balance is still pending, your order won't be able to leave on this trailer, and we'll schedule it on the next available shipment once it's paid.
Estimated departure date
October 30, 2026
Estimated delivery
November 6, 2026
Carrier
Transportista de Ejemplo S.A. de C.V.
Tracking number
Assigned on departure
Shipment number
EMB-EJEMPLO-07
Trailer stops
Consolidated trailer with 2 stops
Dates are estimates and may shift depending on the carrier; we let you know about any change by email and WhatsApp.
Products
The whole order ships together (EMB-EJEMPLO-07)
Sillas
Silla Irlanda
Madera de parota, acabado natural
Unit Price
$120.00
Quantity
24
Total
$2,880.00
Bancos de bar
Banco Luna Alta
Asiento de piel, altura de barra
Unit Price
$165.00
Quantity
6
Total
$990.00
Mesas
Mesa Corotu
Cubierta de una sola pieza
Unit Price
$480.00
Quantity
4
Total
$1,920.00
Bases
Base cuadrada
Herrería negra mate
Unit Price
$95.00
Quantity
4
Total
$380.00
Decoración
Lámpara Lechuga
Barro vidriado de Tonalá
Unit Price
$140.00
Quantity
3
Total
$420.00
Sample order total
$6,590.00 USD
Illustrative amounts. Not a quote: the prices for your order come from your formal quote.
Order tracking
The 10 stages of your order
Your order moves through these stages. The tracking page marks which one you are in and the date each one happened.
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01
New
We received your order. It has not entered production yet.
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02
Confirmed
With the 35% deposit your order is confirmed and joins the production queue.
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03
In production
Our artisans are building your pieces in the workshops of Tonalá and Guadalajara, Jalisco.
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04
Scheduled
Your pieces are finished and assigned to a trailer with a departure date. The shipment number shows up here.
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05
Picked up
The carrier picked up your pieces. They leave on the scheduled date, once the balance is paid.
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06
Shipped
The trailer left for the border. This is the stage where the tracking number is assigned.
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07
At customs
The shipment is at the border crossing, with customs paperwork under way.
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08
In transit
It cleared customs and is on its way to our warehouse or straight to your address.
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09
At warehouse
It arrived at our Dallas, Texas warehouse, and final delivery is coordinated from here. If your order goes straight to your address, it skips this stage.
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10
Delivered
Your pieces are in your restaurant.
How it works
How it works
The link comes to you
When your order is confirmed we send your private link by email and WhatsApp. No username or password to remember: open the link and everything is there.
It updates when something actually happens
The page does not move on a schedule: it moves when your order moves. Every time it changes stage or a date shifts, we tell you by email and WhatsApp.
You see your trailer, not everyone else's
Our shipments travel in consolidated trailers with several stops. Your page tells you how many stops yours has and which of your pieces are on board, never another customer's order.
From the workshop to your restaurant
An order takes 10 to 12 weeks of production from the deposit, plus transit into the United States. Tracking covers the whole route: workshop, trailer, customs, Dallas warehouse and delivery.
FAQ
Frequently asked questions
How do I get into my order tracking?
Through the private link we send by email and WhatsApp when your order is confirmed. It is a unique address for your order: no username or password needed. If you lost it, write to us and we will resend it.
Why does my order not have a departure date yet?
The date is assigned once your pieces are finished and there is a trailer scheduled for your route. Until that happens the page says so plainly instead of inventing a date. As soon as it is scheduled, we tell you by email and WhatsApp.
Are the dates I see final?
No, they are estimates. They depend on the carrier and on customs paperwork, and they can shift. Whenever a date changes we let you know; you do not have to keep checking the page.
How long does a full order take?
10 to 12 weeks of production from the deposit, plus transit time into the United States. Large orders may be split across more than one shipment; in that case your page tells you which pieces travel in each one.
Your order will look like this too
Quote your pieces and, once confirmed, you get your tracking link by email and WhatsApp.